Frequently Asked Questions
Can I transfer MSE&SUICIDE ASSESSr® from one device to another if I upgrade or change my device?- Yes. The software is for that device only. We understand that you need to upgrade or change your device from time to time, however because you deal with confidential records, it is not possible for MSE&SUICIDE ASSESSr® at this stage to transfer the software and data to another device.
- Can uncompleted records be saved for later?
- Yes! If interrupted when completing your assessment, the protocol can be saved as a draft to be completed at a later date.
- Are the digital reports viewable on the mobile devices?
- No. The MSE&SUICIDE ASSESSr® software creates HTML5 versions of your assessment that you can view prior to exporting. In fact you do not need to export the reports unless you choose to do so, as these can be saved to the client record for later viewing and exporting.
- Once I create my digital reports how do I export it?
- The software will convert your assessments to PDF clinical records, which you can upload to an email address nominated by you using the settings function. From the email address you can print or save the report to an electronic record.
- If you release an update what is the upgrade cost?
- Updates are free. However, should you fail to update your MSE&SUICIDE ASSESSr® software prior to the release of the latest version, you will have to purchase a new license or simply carry on with your current software.
Please note, some upgrades may not suit everyone. These are add-ons and end users will pay an amount to plugin some extensions, should they choose.
- If I purchase the MSE&SUICIDE ASSESSr® application do I receive support and maintenance?
- The MSE&SUICIDE ASSESSr includes support, maintenance and upgrade protection.
- Is there a limit on how many risk assessment protocols I can digitise?
- No. The MSE&SUICIDE ASSESSr® is sold per device license.
- How long does the license last?
- A lifetime! The MSE&SUICIDE ASSESS® application is sold per device license. Once purchased you can produce as many reports you want.
- When and how do I receive the software?
- You can simply download the software through the App Store using the purchase now button.
- Can I create clinical reports using more than one device?
- Each MSE&SUICIDE ASSESSr® application is sold with 1 license per device. You can use this software to create digital editions of any past, present or future patient / client that you have assessed using that device. Should you have another device that you wish to use to create clinical records, you would need to purchase additional software.
- Who hosts my digital clinical records?
- You! Our product provides a software solution and not a service. Therefore, once you create your digital protocol for the case record you and only you can decide what happens to that record! You have full control.
- Is there a limit to the website products that can be downloaded?
- No! Download as many as you desire; there is also no time limit. Begin to see the website as your personal library, accessible when needed. New items are being constantly generated; we suggest you regularly browse the product categories to take note of any new items that might interest you.
- What benefit does MSE&SUICIDE ASSESSr offer researchers?
- MSE&SUICIDE ASSESSr offers a powerful software engine, capable of tabulating data and making real-time assessments. It is an excellent confidential screening system with secure data storage. The powerful MSE&SUICIDE ASSESSr tracking tool allows researchers to have instant access to more variables.
- What benefit does MSE&SUICIDE ASSESSr offer employers, educators, counsellors or administrators?
- MSE&SUICIDE ASSESSr offers a simple and efficient method for the accurate identification of potential mental health disorders. Using MSE&SUICIDE ASSESSr, employers, educators and administrators can better assist at risk adults.
- What benefit does MSE&SUICIDE ASSESSr offer healthcare professionals?
- MSE&SUICIDE ASSESSr simplifies treatment monitoring for improved care opportunities, alerts you to potential high-risk patients, and provides an automated medico-legal report. You can also track the patient's progress over time.
- What type of equipment is needed to use MSE&SUICIDE ASSESSr?
- MSE&SUICIDE ASSESSr requires a supported handheld mobile device, no Wi-Fi connection is needed as the software is a native application down loaded to the device.
- How are the assessment results delivered?
- Reporting is available immediately upon completion of the assessment. MSE&SUICIDE ASSESSr provides the healthcare professional with information about the likelihood of illness, the severity of symptoms and whether the patient meets the criteria for that illness.
- How long does it take to complete an MSE&SUICIDE ASSESSr evaluation?
- Most assessments are administered in as little as 6 to 10 minutes. MSE&SUICIDE ASSESSr proprietary software determines outcomes in real-time while you complete the assessment and provides you with immediate scoring and reporting.
- What types of disorders can MSE&SUICIDE ASSESSr evaluate?
- MSE&SUICIDE ASSESSr uses the mental status evaluation and risk assessment protocols to investigate the presence of all major mental health disorders.
- How does MSE&SUICIDE ASSESSr work?
- MSE&SUICIDE ASSESSr is a mobile device mental status evaluation and clinical risk assessments tool. It quickly and easily reports clinical information and screens for emotional and mental health disorders, delivering a medico-legal report that provides more accurate diagnosis and effective patient care.
